Frequently Asked Questions

Speech pathologists diagnose and provide therapy for communication disorders, including difficulties with speaking, listening, understanding language, reading, stuttering and voice. Speech pathologists support people who experience barriers to communication due to neurological differences that can affect speech and language. These can include: developmental delays, stroke, brain injuries, learning disability, intellectual disability, cerebral palsy, dementia, hearing loss, autism, and more. Speech Pathologists can also help people who experience difficulties swallowing food and drinks safely.

We provide: Communication and swallowing assessment and intervention In-person, phone, or online consults with carers/educators/disability support workers Assessment, progress, and NDIS reports Mealtime management plans NDIS support letters (to advocate for funding, change in circumstances, etc.) Liaising and meetings with other professionals in you or your child's team (e.g., Occupational therapists, physiotherapists, dietitians, psychologists, teachers, etc.) AAC device assessment, recommendation, programming and implementation Assistive technology funding applications and written evidence for NDIA Resource development and creating custom visuals Home programs

No, you do not need a referral to access Ripple Healthcare. Please remember, if you are receiving a rebate for speech pathology services with Medicare under a Chronic Disease Management plan (CDM), we will require a referral form from your GP in order for you to claim your rebate.

Click on the referral tab at the top of this page and complete the referral form.

While we strive to make our services as accessible as possible, funding decisions are made by the NDIS. If you're uncertain about your funding status, please email us and we'll guide you on how to find the information you need.

We are based in Shellharbour but service the entire Illawarra Shoalhaven region.

Absolutely! We believe location should never be a barrier. Our goal is to be accessible to those who need us most and support individuals within our wider community. We’re happy to arrange appointments at home, school, in the community, or at any of your support facilities.

We value your feedback as it helps us recognise achievements and improve our processes and services. You can share your feedback by emailing Ripple Healthcare at melissa@ripplehealthcare.com.au or via phone on 0493 411 264. For information on how to contact the NDIS Commission, please see the details below: NDIS Quality & Safeguard Commission Calling 1800 035 544 (free call from landlines) or TTY 133 677 (interpreters available) Using their website’s Contact and Feedback form: NDIS Contact and Feedback